Charges

What fees are payable to Mortgage Monitor?

None. At no stage will Mortgage Monitor charge you any fees for the re-mortgage advice or our help in switching your mortgage if required.

Surely I will have to pay something eventually. Otherwise how does Mortgage Monitor get paid?

Mortgage Monitor receives a fee from the lenders on all new completed mortgages. Lenders do not pass this fee on to you, the client. Do remember though, you are not obliged to change your mortgage.

Do I have to pay to call Mortgage Monitor?

No, calls to us are free on 0800 988 2000 and all calls are handled and made from the UK.

How it works

Will I need to obtain all the details on my current mortgage?

No, Mortgage Monitor staff will speak to your existing lender on your behalf to obtain all the relevant details – including any tie-in period and penalties.

How is the Mortgage Monitor service different to a price-comparison website or best-buy tables?

Mortgage Monitor analysts look at your specific mortgage and circumstances to advise you personally of the best available mortgage. They do this proactively and don’t present you with a baffling array of choices.

Is Mortgage Monitor truly impartial, or do you use a panel of lenders?

Mortgage Monitor is completely impartial. We use the whole of the mortgage market to check on an ongoing basis whether there is a better product for you.

When Mortgage Monitor offers me the best mortgage, do I have to transact it with you?

No, you have no obligation to transact with Mortgage Monitor because of the advice we provide. Of course, we believe you’ll find the service so helpful that you’ll want to transact through us as well.

I have a mortgage broker who looks after me already, so why should I register with Mortgage Monitor?

Mortgage Monitor operates as a reference service as well as an advisory service. By comparing our advice with your broker’s means you can cross-check that you’re really being offered the best deal.

I have a fixed-rate mortgage, so why should I register with Mortgage Monitor?

The sooner you register, the sooner you can use the service. 3 months before your current fixed-rate deal is due to expire, we’ll contact you to go through what’s available so that you’ll never pay more than you need to.

I have insurances tied in with my existing mortgage; how will these be affected?

Mortgage Monitor will analyse the price and coverage you currently have and, if a saving can be made, we’ll recommend you to switch free of charge. However, if you have the best deal available, then we’ll recommend those arrangements stay in place.

If I re-mortgage will this mean I need a survey and a solicitor to handle the conveyance?

Most re-mortgages require a surveyor and a solicitor, but Mortgage Monitor will organise this free-of-charge as part of our service – unless you wish to handle this yourself.

That’s fine, but who pays for the surveyor and the solicitor?

Over 90% of all our re-mortgages are transacted with lenders on the basis of a fee-free survey and conveyance. Please remember, we’re always working to save you money.